Out of Touch Leaders Sinking the Ship - Account Manager Clarivate Employee Review

1.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

-Work Life Balance is generally good -Team members are passionate, intelligent, and competent -Middle management / director level folks are awesome

Cons

-Everyone above a director seems to have no idea what the company actually does -Layoffs are frequent and seem to occur at random, and those roles will not be replaced, leaving teams short staffed -Quality of service has plummeted due to outsourcing work to overseas employees that do not understand the business -No upward mobility / opportunities for promotions past manager, everyone above that is hired from outside -No raises or bonuses in past 3 years, despite exceeding expectations as these are based on stock performance and customer survey results, both of which have been terrible -Little to no guidance offered by leadership, they do not seem to understand what the business does -Forcing all employees to return to office by threatening to reduce your pay until you go into an office, even if you were hired as fully remote and have been working as such for 10 years

Explore other reviews about Clarivate

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and helpful environment and people at office.

Cons

I didn't experience anything bad in the time I worked there.

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with talented colleagues across North America, EMEA, and APAC. Flexible work environment with a strong emphasis on work-life balance for many teams. Complex, global business challenges that provide opportunities to develop operational, strategic, and cross-functional leadership skills. Exposure to enterprise transformation, AI, digital modernization, and large-scale operational initiatives. Collaborative teams with many dedicated employees who genuinely care about customers and each other. Ability to work with highly educated professionals across multiple disciplines and industries.

Cons

Organizational complexity and frequent restructuring can make decision-making slower than necessary. Roles, ownership, and priorities are not always clearly defined, which can create duplication of effort and reduce execution speed. Cross-functional collaboration varies significantly across organizations and often depends on individual leaders rather than consistent operating practices. Communication during organizational change could be more transparent and timely. Career progression can be challenging in certain parts of the organization due to ongoing structural changes. Continued investment in leadership alignment and organizational simplification would improve employee engagement and operational effectiveness.

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