5.0
Apr 5, 2022
Current employee
Recommend
CEO approval
Business Outlook
Pros
- culture is healthy - lots of focus on DEI - tons of transparency and visibility for career trajectory - managers have your back and want you to grow - employees feel included in a lot of decision-making - tons of feedback requested from employees and most of it gets used in the company's decision making process
Cons
- pay feels less than competitive for the expectations of the customer solutions agent position - back to school (Aug - Sept) is chaotic, even with nearly 30 extra contract customer solutions agents - there is a strong internal focus on metrics (expected) which can put anxiety and pressure on agents