Pros
Good training when you are first hired, then continued training as new products are introduced. Gratis is almost $300 twice a year, October and February. Great people to work with. They want you to do well.
Cons
I worked at a Macy's so retail hours were hard for me and my family. I loved the job! If I would have had a more consistent schedule I would have stayed. I didn't mind nights and weekends, just wanted a schedule that was consistent. That seems impossible in most retail jobs. Pay was not all that great $10.75 an hour plus 3% commission. I made up to 40% commission on product sales at spas I worked at before. I was in a smaller store so I would get excited if I actually got $60 or more on a paycheck. That usually only happened in December (Holidays) or if we were in gift. So I did not count on commission. I wasn't hard core in sales, I let the customer decide, I was not aggressive or pushy.