Clinique reviews

God forbid your lab coat gets a single drop of foundation on it or gets creased -- you get sent to the office to steam it and try to clean it. The customers are insane. Clinique is the cheapest department store brand, almost on par with drugstore prices but, because of the semiannual GWP promotion, customers straight up refuse to buy if you don't give them a gift or load them up with sample sized products (usually online exclusive). Prepare to hear "So if I buy this $26 moisturizer, you can't give me the $27 minimum purchase GWP? What kind of scam are you running here?????" or "When's the next gift? Oh, in five months? I'll wait." Never have I seen such self-entitled customers, and Clinique totally feeds into their culture of expectation and entitlement. The higher-ups look at you like you have three heads if you mention using any other brand's products. You're expected to pre-sell $4000 worth of this GWP event but there are never any incentives for the customers, making the goal very difficult to reach. Clinique expects you to convince someone to put down their payment info NOW, leave without the product in hand, and then agree to instead come back in a month to pick up their purchase with a bonus gift. The company itself is suffering and it's suffocating to work for a company that is on the downfall.

The digital marketing team is disorganized, poorly managed, hectic, and overwhelmed. I honestly can not convey how horrible this working experience was. I was brought onto the team under the impression that it was innovative and growing, but under a new VP there was nothing but turnover with open positions that were vacant for months and a workload that only grew exponentially, while projects were micromanaged. Every other team at the company enjoyed what appeared to be a great work/life balance with happy and thoughtful management while digital marketing/consumer engagement was run by people who barely understood how the internet worked, could provide no direction, and only served to slow down both projects and progress. Every tiny decision has to be discussed to death, then discussed again. And, worst of all, only a few people were actually responsible for producing documents, decks, one sheets, etc, but those people were constantly (myself included) excluded from meetings where the work was presented and never given credit. Unless there was a mistake and then certainly the person would be blamed.