Pros
A lot of customers have been coming here forever, so it's easy to sell to them
Cons
Management is extremely rude and micromanages us to death When counter sales are down, management takes their stress out on us - there is nothing we can do if no one is coming into the store! Pay is very poor compared to similar positions at other companies HR is a complete joke and has no idea how to resolve conflicts between coworkers Dress code is extremely strict to begin with, and my counter manager decided to make up even more rules and yell at me and make a scene when I wasn't aware of these imaginary extra dress code rules Coworkers steal sales from me all the time just because I'm newer Coworkers are very racist against Somalians If you work inside Macy's, you have to open an unrealistic amount of credit cards The focus on clients is stupid - it is virtually impossible to have 20% of your sales come from existing clients unless you've worked here for like 10+ years Calling customers to thank them is uncomfortable - this company is very behind on the times Products are boring, lack of colors, eyeshadows are barely pigmented and extremely powdery Products don't even come close to keeping up with current trends