Pros
My overall experience with Clozd was great. I thoroughly enjoyed working with my colleagues, who were always supportive. Clozd has a great product. Once you dive into its extensive features, it practically sells itself. The operations team deserves credit for developing a comprehensive certification program, ensuring the reps' full readiness for sales calls. This program instilled confidence and provided the necessary tools to effectively showcase Clozd's value proposition.
Cons
It seems like the leaders were always unsure of themselves. They're consistently having to make changes, and it never seemed like they could find a sweet spot. Aside from operations doing their part in creating a comprehensive certification program, sales leadership failed at providing actionable training to help assist in understanding more in-depth the sales process and sales methodology. In my opinion, leadership also played favorites. Focusing on building genuine rapport with all team members rather than forming preferred relationships would foster a more inclusive and cohesive environment.