Great place to work, best team I've ever worked with! - Program Manager Clozd Employee Review

5.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

- Meaningful satisfying work helping others to succeed. - My experience has been that Leadership is very open to employee feedback and from what I have seen isn't retaliatory even if feedback is ultimately not acted upon. - Fun culture, the company has a work hard play hard feel to it and they do their best to encourage work life balance. Not uptight about dress code or anything, people are usually their authentic selves in office. - Lots of little perks like free lunches or smoothies or cake pops etc. Good snacks. Breakfast cereal bar. Helps a lot on days when life is busy. - Leadership is transparent about the health of the company and the growth trajectory - Managers in the client success department advocate for employees and there is a sincere effort to help you define your career path in a growing company.

Cons

- Clozd has a fully in-office policy when they used to be Hybrid. - Still a start-up in many ways so depending on your role, career growth may be slower than some would prefer largely due to the smaller size of the org.

Explore other reviews about Clozd

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, fun culture, and very engaging work. You are directly contributing to client strategy and get to work directly with c-level contacts regularly with some of your customers

Cons

Complex role with a lot of moving parts. Like many CSM jobs it can be hard to influence outcomes with some difficult clients

1
3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

They hire amazing people. I met the best and brightest people and worked alongside them.

Cons

The program management role at Clozd is incredibly challenging. The team's leadership is a significant pain point. The department is led by a micromanager whose approach relies more on fear than on building others up. While he is a genuinely wonderful person on a personal level, his lack of trust in his employees severely limits his ability to recognize and develop the greatness within his team. Also, the way the leadership handles employee transitions is highly concerning. Once an employee has run their course or decides to move on, they are treated like dead weight or outcasts. This lack of respect, combined with heavy workloads, high stress, and constant uncontrollable variables, has resulted in severe team burnout. The team's morale is significantly affected by the poor treatment of departing colleagues.

4
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