Basic - Senior Complaints Specialist Co-op Employee Review

3.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good team and good atmosphere

Cons

Low pay and horrible pay increases

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you're happy with your team and the culture at Co-op. Every role at Co-op has been assigned a work level, based on a number of factors which includes external benchmarking. We recommend that you visit the pay and reward hub to gain more understanding of where your role sits and how are annual salary reviews are calculated. There's a wealth of information available including details of your full benefits package.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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