Not an enjoyable experience. - Customer Team Member Co-op Employee Review

1.0
Sep 28, 2016
Recommend
CEO approval
Business Outlook

Pros

- Plenty of overtime available - Great employee discount.

Cons

- Unfriendly staff - Unsociable hours - High staff turnover - Poor work-life balance - Scheduling all over the place - Highly stressful - Mundane - Lack of career growth - Too many cliques - Overtime wages illegally withheld, got basic pay 1 month later never received my overtime rate. - Low wages - Low contracted hours that don't reflect hours worked and only contracted hours paid when on holiday - Management spend too much time upstairs or talking to each other - Constant violations of 11 hours of daily rest law - Depressingly lonely

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Co-op Response
9y
I'm sorry to hear you are having a poor experience, this is now what we expect. I'd advise you raise your concerns with your line manager or ERCC so these issues can be looked into. ^Catherine

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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