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      Co-op

      Engaged Employer

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      Customer care - Customer Service Representative Co-op Employee Review

      4.0
      Dec 18, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friends and teamwork, more focus of helping each other.

      Cons

      More understanding of needs of the customer

      avatar
      Co-op Response
      9y
      Thankyou for your feedback and comment. It's lovely to hear that you feel part of a team, after all we succeed more when we all work together. Regarding communication, it would be great to know what exactly you would like to improve as digital communication for colleagues is something that we're working hard on. ^Catherine

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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