Customer Team Member - Customer Team Member Co-op Employee Review

3.0
May 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible rota, good amount of holiday hours, good management in store, friendly working environment. Colleagues were very helpful and manager always looked to help me out with hours or arranging shifts

Cons

People higher up such as regional manager were not seen as being very friendly, disorganised HR, mistakes with payslips. Lots of shoplifters and alcoholics in the shop i was in, extra burden

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Co-op Response
9y
Thankyou for your comment. It's great to hear you enjoyed the time working with your colleagues and manager. I'm sorry to hear you don't believe you had a helpful area manager this isn't what we expect from our managers and I hope you raised your concerns at the time. Regarding mistakes with payslips I hope you raised this with your manager and HR at the time so this could be resolved quickly for you. Regarding store security we have a Safe and Secure team who are dedicated to supporting our stores across the country with risks so any colleague can contact them with concerns and they can work with you to mitigate these. ^Catherine

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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