Wish I had never bothered. - Customer Service Assistant Co-op Employee Review

2.0
Oct 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Four weekly pay None other than that. None whatsoever. I’m only writing this as they won’t let me continue others. Literally no more pros.

Cons

No compassion if you end up on the sick and wish to return on lower hours due to the illness being chronic. Very obstructive in allowing me to return to a different role of different hours without a fully competency based interview. This is their idea of reasonable adjustments. I was held back from returning for months for them to tell me this was my only option. Treated terribly.

avatar
Co-op Response
8y
Thankyou for your review. I'm concerned to hear this, your manager should have worked with the HR team to see what support they can offer you with your new needs. I hope you raised your concerns with the HR team at the time so they could look into this. ^Catherine

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

avatar
Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

avatar
Co-op Response
10mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
See reviews by: Helpful|Rating|Date|All