Customer Service Assistant - Customer Service Assistant Co-op Employee Review

4.0
May 4, 2014
Recommend
CEO approval
Business Outlook

Pros

This is my first official part time job whilst I am still in education at college and I have been thoroughly delighted with the warm welcome from other members of the staff as well as members of the public. I was offered great shifts that worked around my college life & always offered overtime.

Cons

I would perhaps recommend a stronger training programme and to be shadowed for a certain amount of shifts until everything has been learnt, because from my experience I was, in a way, thrown into the deep end and although the work is quick to grasp and learn I feel that there are certain grey areas in my job description that I need an extra hand to help with when the moments arise's.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
8mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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