Manic - Team Leader Co-op Employee Review

3.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Colleague discount and member prices

Cons

Overworked, understaffed, too much expected of too few workers on each shift who are expected to juggle Amazon & DPD parcels, Uber eats, deliveroo, Just eat and Co-op picker app orders whilst also serving on the till and constantly having to help with archaic not fit for purpose self service tills often 1 on 1 shifts while also trying to do a mountain of other jobs.

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Co-op Response
10mo
Thanks for taking the time to share your experience. We know how demanding store roles can be, especially when colleagues are expected to manage multiple services alongside core tasks. Your feedback highlights the pressure that can build when staffing levels don’t match operational complexity, and we’re working to improve this through better planning and smarter tech. We’re also reviewing how digital services like parcel handling and app orders are integrated into shifts, so they support rather than overwhelm. If you’re currently feeling stretched, please speak to your manager so they can escalate concerns. Your feedback helps us understand where we need to do better, and we’re grateful you’ve taken the time to share it.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
10mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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