Aug 14, 2025
Co-op Response
7moThank you for sharing your balanced feedback. We appreciate you taking the time to highlight both the positives and areas for improvement.
We’re pleased to hear that the increase in Team Leader pay this year has been recognised. For the last three years our front line store workers have been awarded pay increases above inflation levels. Competitive pay is an important part of how we value our colleagues, and we regularly review our reward structure to ensure it reflects the responsibilities of the role.
We understand your concerns around staffing and workload and we advise speaking to your manager in the first instance to make sure that your views are being heard.