stop cutting hours - Team Leader Co-op Employee Review

3.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and amazing team members. Job can be rewarding and fun when things are going well. Become part of the local community. Gain experience fast

Cons

Chronically understaffed and overworked. Expected to do jobs of multiple people on a tight timeframe, and if one thing goes wrong then it becomes almost impossible to achieve "store standards" and "best methods". An endless cycle of stress with little/ no reward Can feel extremely overwhelming and unsafe when understaffed

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Co-op Response
6mo
Thank you for sharing your feedback. We appreciate you highlighting both the positives and the challenges. It’s great to hear that you value the pay, the team spirit and the sense of community, as these are things we work hard to maintain. We understand your concerns about workload and staffing. Hours in stores are allocated based on factors such as customer demand and operational requirements, and we know this can sometimes feel challenging. If you’d like more detail on how hours are planned, there are resources available on How do I, or you can speak directly with your store manager or operations manager who can provide support and guidance. Your feedback about the impact on colleagues and store standards is important and will be shared with the relevant teams. Thank you again for taking the time to share your experience.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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