Working at coop - Customer Service Representative Co-op Employee Review

3.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice average place to work

Cons

Far Too many weekends worked

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Co-op Response
6mo
Thank you for your review and feedback. We're pleased that you were happy with your workplace. Working in convenience retail does mean that our colleagues work hours that are convenient for our customers and local community. This can be early mornings, late evenings, and weekends. Rotas are produced 3 weeks in advance and shared to an app on your phone.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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