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      Co-op

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      Great colleagues - awful job - Customer Team Member (CTM) Co-op Employee Review

      1.0
      Sep 14, 2025
      Customer team member (ctm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Regular pay and some reasonable staff benefits

      Cons

      Low contacted hours but expectation to work lots of shifts. Very unsociable hours Incredibly physical work having to deal with online ordering systems

      avatar
      Co-op Response
      9mo
      Thank you for your review and feedback. We're pleased that you were happy with your pay and your benefits, such as the 30% colleague member discount. As a convenience retailer we do all we can to provide options for our customers to shop however and whenever they need us. This can mean working hours are varied in our stores. We hope you raised your concerns with your manager while you were with us so that they could explore ways in which to support you.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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