Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ComEd

      Part of Exelon

      Is this your company?

      ComEd reviews

      Great, stable place to work. - Customer Service Representative ComEd Employee Review

      5.0
      Apr 9, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is #1. Job security. Options to move around in management or you can stay within union and move around as seniority dictates. For anyone who's worked in a call center before, this position is great especially for the pay. Answering questions about bill, taking payments, transferring services etc.

      Cons

      Home-work life balance. If you have daycare aged children you'll probably have to make arrangements with family or hire a nanny due to possible odd hours. Mandatory overtime when the call center needs. Short notice at times, like 30 minutes before the end of your shift short notice. Of course dealing with customers is a con at times, but that comes with the job title.

      Explore other reviews about ComEd

      5.0
      Jul 1, 2026
      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work at. Lots of opportunity to move up the ladder.

      Cons

      No cons. A great company overall

      4.0
      Jul 1, 2026
      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance and work-from-home option on Mondays and Fridays. Great place to learn about the industry, as ComEd/Exelon is a leader in its field. Generally a very positive work culture, with a few toxic people here and there - no different from any company. They also encourage you to move around to different roles if you so choose, which is really supportive and unique among companies.

      Cons

      Pay is FAR below the industry standard. Lots of PMs are jumping ship for $30K - $50K more pay doing the same job in other companies - including ComEd's consulting firms. And now, it appears that the annual bonus is going to be partially cut by the new "high performance workforce" initiative - thereby eliminating the final incentive to stay. Unfortunately, I have now joined the ranks of those looking for greener pastures myself. I'd love to stay, but I can't ignore the ability to make $40K more elsewhere.

      See reviews by: Helpful|Rating|Date|All
      Related searches: ComEd jobs | ComEd salaries | ComEd benefits | ComEd interviews
      ComEd reviewsComEd Customer Service Representative reviewsComEd review