Pros
The people. There are great people in support level roles that are not appreciated and overlooked. Like a lot of people have said, the benefits are pretty good, considering you get a total of 4 weeks off with PTO. The availability to buy Comcast Stock is also a plus.
Cons
This was a great place to work. A few years ago, before the overwhelming restructuring of sales, the morale and employee engagement was good. There were employee run holiday events, cook outs, and an overwhelming sense of comradery and ownership. Management really nurtured individuals as individuals and not based on their assignments or role. Now, it seems that Comcast culture is all about the bottom line and reputation. Morale is low and lower in certain departments and the same thing can be said for turnover and open positions. As they say, the show must go on, so when people leave, you can be inundated with a much larger workload. Instead of really caring about employees, management cares more about their outer reputation, so much so that reviews from this website were read out loud in one department's meeting. You can be negatively recognized for speaking up or suggesting something outside the box. I have seen a lot of talented, thoughtful, smart, and driven people crushed at the wheel by this place, especially in the last year or two. If you are even remotely interested in contributing to your new workplace and improving upon it, do not apply here.