Don't judge a book by it's cover! - Sales Representative Comfort Systems USA Employee Review

The company lacks the structure and Guidelines a large, investor driven organization should have. The same autonomy that is being afforded to the field locations is what is driving customers and employees away. There is no standard of excellence. Large national service organizations like this one that are successful are typically requiring fair hiring and firing practices and documentation of such. Example, ARAMARK, Services Master, etc. The company needs to have a strong HR department to govern the field VP's/managers to make sure they are doing what is fair and legal.