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Community Services Group (CSG)

Engaged Employer

Too much stress. Not enough pay. - Family Based Therapist Community Services Group (CSG) Employee Review

1.0
Jul 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent baseline PTO Making a difference Amazing clinical experience for beginning therapists Excellent training with the state trainers

Cons

Will lose PTO if you don't make your billable even if there are things wildly out of your control to the point where you debate risking your life driving out in unsafe winter conditions, management is more concerned about the profit you're bringing in than you or the needs of the families you work with, the paperwork is far beyond any job you have ever done and they expect more paperwork than is actually required because management doesn't understand the requirements (people go to other companies to work in family based and don't have near the paperwork), if management likes you, you can do no wrong, the moment you are too vocal about what needs fixed, they comb through your paperwork to nit-pick every detail and then fire you, basically they set you up for failure and you're so worried about all their nonsense you can barely do the real work with the families. Stress. The whole job is stress. You barely get a raise. They say they're a large company so you'd think they'd have a lot of upward mobility - wrong.

Explore other reviews about Community Services Group (CSG)

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

good work life balance great PTO amount per fiscal year good benefits overall great work environment

Cons

insurance premiums are fairly high.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

CSG offers a really great amount of PTO that increases with time served (3 years, then 5 years, etc.) The team I worked with was absolutely fantastic and dedicated to the work. Compensation was decent, but not for licensed professionals.

Cons

Very poor communication from the executive team to the rest of the employees. They don't have in-house marketing and expect their mental health staff to market themselves to clients, as if we were a small private practice rather than a large for profit mental health organization. This led to consistent issues with getting clients in the doors. In 2025 they changed the PTO payout for employees so instead of getting what is left in your bank when you resign, you get a very small portion of it, which is ridiculous.

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