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Compass Group USA

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Company cares about delivering good service and maintaining client accounts - Food Service Director Compass Group USA Employee Review

3.0
Feb 22, 2014
Recommend
CEO approval
Business Outlook

Pros

If you want to work in food service, it's a large company with lots of different divisions or acquired companies ... so something for everyone. Also some really talented culinarians doing some very interesting things.

Cons

The expectations for managers were for a minimum 50 hours per week, and sixty was closer to average. No overtime of course, and always on call. In some ways, it is just too large a company ... new Payroll, Accounting, Inventory etc systems and new initiatives and programs were constantly being rolled out, without consideration for the individual units' business cycle, needs, challenges, etc. Doubt that Sodexo or Aramark are much different ... to some extent it's the nature of the contract food service industry. You always have to innovate and set the bar higher, your client can always put the account out to bid to get one of the competitors to underbid to get in the door, and the financial rewards, over time, don't seem worth the physical toll it takes on your body and the all-consuming nature of the work (and hours expected).

Explore other reviews about Compass Group USA

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited pto, great colleagues, and good work life balance.

Cons

it really depends on your manager. The 401(k) is lacking.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy, trust, not being tied to a desk, and encouragement to bring your authentic self to work are among the highlights. However, as a contractor, this may vary from account/site to site. Also, annual raises awarded, despite what the client schedule for increases looks like. A huge network of subsidiary companies

Cons

My current client site is one of the higher paying in my region, which is a good problem to have for some time, but leaves little room to grow financially. Also, growth rarely if ever happens staying in the same account, so financial/role growth will rest mostly upon pursuing other opportunities at different Compass accounts.

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