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Compassion International

Engaged Employer

Wonderful Mission + Hot Commercial Mess - Project Manager Compassion International Employee Review

3.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Generally well-meaning people; great overall comp package for a nonprofit; terrific legacy and mission and stable revenue base with that. The work in the field on the program side is enough to bring you to tears. It's very special.

Cons

On the revenue-generating side, management doesn't know where to go from here, and hasn't for many years, as evidenced by re-orgs every single year. Constant re-orgs mean they either don't know how to set a strategy OR don't know how to execute it. This has led to, literally, millions of dollars wasted with unnecessary software, severance packages, travel due to an inability to operate in an async environment, launched and shuttered programs and teams, different revenue lines not collaborating with each other, etc. There is ongoing, frequent reassurance from HR "we're working on it" and after THIS re-org/strategic shift, "things will be different". But it never is, and we re-org again, with a lack of accountability and introspection among the leaders who continue to shake things up. It is the textbook definition of insanity, and it makes me sad to think about how many more children we could serve if we could get this right.

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Compassion International Response
2y
Thank you for your feedback. We always appreciate hearing all perspectives. The dynamic nature of our sector requires us to adapt and evolve continuously to meet new demands and opportunities. Organizational changes, while disruptive, are sometimes necessary to align our resources and strategies with our long-term goals. We understand that this can create frustration and may sometimes appear as a lack of direction. However, these changes are implemented out of a desire to be good stewards, with the intention of driving growth and improving our efficiency. Compassion has more than doubled over the last ten years, and with each year we have seen record support from our donors large and small. This past year we experienced double-digit growth for the first time in eleven years, on a budget that was twice as large as the last time we experienced similar growth. Over this time, Compassion implemented a global transnational structure which is common among multinational global organizations. That new organization has proven to be effective, allowing us to globally centralize and upgrade certain critical functions such as IT, Finance, Legal, Security and HR—enhancing and adding many new capabilities to sustain our growth with excellence over the coming decade and beyond. After identifying overlap, consolidation of the Global and USA marketing teams occurred last spring. This did result in a staff reduction. As in any situation when this kind of an extremely difficult decision is made within Compassion, we provide very generous severance packages, outplacement and support services to care for each impacted employee. We believe we are in a strong position to continue thriving in an environment we assume will only become more unpredictable, chaotic and unforgiving moving forward. We also have great confidence in the handful of carefully selected strategies to move Compassion toward realizing its multi-year intent to “scale the ministry to advance life outcomes with more children and youth more quickly.” We appreciate every team member’s contribution helping us move in that direction including yours.

Explore other reviews about Compassion International

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people... great mission. Incredible to be a part of such a life-changing ministry to some of the most impoverished children in the world.

Cons

Expectations are very high to do so much with relatively little resources.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is attracted to the mission, at least at first. There are some exceptional benefits in terms of work flexibility, and an overall sense of making a meaningful impact in lives.

Cons

Things move slowly, and direction is often unclear to the point that staff lose motivation. The organization is undergoing financial stress with no clear remedy, and there are very limited opportunities for growth. It's frustrating to see pet projects get resources while true organizational needs go unattended. The medical insurance offering has been almost worthless, though Compassion tries with a HSA plus-up.

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Compassion International Response
2w
Thank you for taking the time to share your feedback. We're glad to hear that our mission, workplace flexibility and opportunities to make a meaningful impact have been positive aspects of your experience. We recognize that periods of change and complexity can create challenges, and we're committed to communication, aligning priorities and equipping our teams for long-term success. We also continually evaluate our competitive benefits offerings and other areas of the employee experience to ensure we are serving our staff well. Thank you for your ongoing contributions to our mission.
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