Sales / Customer Service - Customer Service Representative Composites One Employee Review

Worth the multiple interviews!! Amazing Benefits more than I could have expected

Strenuous Hiring Process, but worth it the company is very caring and they do their due diligence on vetting new hires. The first few weeks are planned very welll and the structured training process is Awesome!

Most of the employees are decent people looking for sincere connections from their coworkers while others fake it so they can gossip or tattle. Learned a lot about the industry in a short time especially since the work load continues to pile up even for new hires. Buyers are permitted to work from home two days of the week after their 6 month probation period.

Never ending side projects or improvements that require employees to change how they were taught even just months prior. Less than 2% yearly pay increase for a company of this size seems crazy. Parts of the annual performance review are based on factors out of the buyers control with no indication that the company has a plan to rectify it but someone the buyer is still held responsible. Some senior salesmen are permitted to be aggressive/demanding to new hires who are still learning their job. Very strong chemical smell in the Lakeland office whenever a styrene shipment arrives usually on a Monday which lingers in the office for a few days and can make it difficult to concentrate. Senior employees gaslight new hires that there is no smell or that it doesn’t bother anyone else. Management does nothing to try to ventilate the office and even make a big deal if asked to open a door for fresh air. Many employees are related to each other.