Hard work, no recognition - Technical Support Analyst Tier II CompuCom Employee Review

3.0
Nov 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay Always learning Wide availability of tools. Employer provided laptop Occasionally can work from home

Cons

Device and at times corrosive political environment 2 contract companies compete against one another Employees caught in the crossfire Constant pressure to meet Microsoft's stringent performance requirements - which are updated and the bar is raised every week. You your achievements and accomplishments mean nothing if one customer rates a survey poorly

Explore other reviews about CompuCom

5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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