Got used up... - Level III Operations Engineer CompuCom Employee Review

1.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

I loved the guys on the team. Strong process with ITIL and ITSM. Network was run to give access to the applications, making it application-centric.

Cons

Parts of the network were broken beyond repair. Stakeholders refused to consider recommended fixes. Enterprise Architects punted on issues important to the application users. Application monitoring insufficient. Ate staff alive who cared. Poor benefits, little advancement. Compucom management was too busy chasing fads and selling out to OfficeMax.

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5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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