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Computer Generated Solutions

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Computer Generated Solutions: Pros and Cons - Anonymous employee Computer Generated Solutions Employee Review

2.0
Jan 8, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros: There are a lot of good people at CGS. Many of your fellow employees are friendly, personable, and talented. As long as you do your job you have steady employment. It is a wonderful place to gain experience and learn. There is a lot of growth opportunity in the sense that you can absorb more tasks and responsibilities. Phil Friedman is a talented individual who built this company from the ground up.

Cons

There is no board. Management directives flow down directly from the CEO and no one's job is really safe. You are expected to work until the job is done, even if this means Saturdays and Sundays and late nights. Do not expect overtime. Your job is deemed a privilege and the phrase "just get it done" is often the only guideline management gives to its employees. 2 or 3 jobs can often be combined into one. If you do not produce you will be let go, immediately. You must be at work before 8:45. There are HR officials posted outside the door to take your attendance. If you are late 3 times you will be let go. An email is sent to your manager on the second time. The pervading atmosphere can be cut throat and ruthless.

Explore other reviews about Computer Generated Solutions

5.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, and group of people

Cons

Repetitive work was very draining

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros working for this company

Cons

- Mandatory unpaid holidays (unless you have PTO available to cover them). - Pay is $16/hr, and increases only seem to happen when the state raises minimum wage. - Internal IT couldn’t fix broken taskbars for 8 months. - They reward employees with occasional pizza days and “National Apple Day” events instead of actual raises. - You have to wait for approval to take breaks/lunch, and there are days when you end up skipping breaks because of call volume. - No real growth opportunities: you’re basically stuck in an L1 role unless you leave the company. - Training lasts 5 weeks where you go through Dell powerpoints for about 2 weeks before “real training”. When we started taking calls, we didn’t know how to do about 80% of the work. - Health benefits only kick in after 90 days. - High turnover rate: my training wave started with 15 people, and we were down to 3 before I left. The same thing happened in other training waves as well. They seem willing to lose money hiring and retraining people instead of giving raises or investing in employee retention. - Some L2s are unprofessional, aggressive, and defensive. Conclusion: Please avoid this company at all costs.

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