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Computer Generated Solutions

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Wouldn't recommend to anyone - Anonymous employee Computer Generated Solutions Employee Review

1.0
Nov 1, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are really sweet

Cons

When I first started at Computer Generated Solutions it was my first experience t a company with over 5,000 employees. There was no training for my position and they have a "throw you in the fire" type of approach to training, which leads to a lot of confusion and boredom. After my first week there, I had more than 5 different employees say "I'm surprised you are still here" or "It's good to still see you here", which is an eerie thing to hear from your coworkers. Almost like they have seen so many come and go very quickly. After some time there I saw that this is actually the ordinary. Many people leave and it is due to the outdated benefits, perks, and structure that surrounds the company as a whole. Vacation days are scarce and you have to accrue them for 6 months before you even have access to them. For some who may experience an emergency, it can lead to you being in a tough situation. The company's only perks in the office are free coffee, casual Fridays and access to American Expresses cafeteria (where the food grows old quickly) and free fruit on Fridays, but only two pieces. If you take more than two you might be given a stern talking to. For the company, they act that these perks are a big deal where when you look at really any other company these perks are below the norm. Over my time at this company, my direct boss had said some pretty inappropriate things to me regarding size, what I wear to work and basically treated me like I was below him any chance he could get. During my interview with him he basically just told me about all of his experience like I was trying to hire him or he had to prove that he was better than me. Overall some of the people at CGS are great and are truly a reason why it still stands today, but after awhile if they continue keeping young talent from staying at the company everything will go downhill. Oh and I almost forgot the recruiter at the company will constantly send emails, talk to you and ask all new hires to fill out a Glassdoor review, which some might say is tacky and I agree. Instead of asking us to write glassdoor reviews to boost up your ranking you might want to change some of the outdated benefits so that the employees will want to do them themselves.

Explore other reviews about Computer Generated Solutions

5.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, and group of people

Cons

Repetitive work was very draining

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros working for this company

Cons

- Mandatory unpaid holidays (unless you have PTO available to cover them). - Pay is $16/hr, and increases only seem to happen when the state raises minimum wage. - Internal IT couldn’t fix broken taskbars for 8 months. - They reward employees with occasional pizza days and “National Apple Day” events instead of actual raises. - You have to wait for approval to take breaks/lunch, and there are days when you end up skipping breaks because of call volume. - No real growth opportunities: you’re basically stuck in an L1 role unless you leave the company. - Training lasts 5 weeks where you go through Dell powerpoints for about 2 weeks before “real training”. When we started taking calls, we didn’t know how to do about 80% of the work. - Health benefits only kick in after 90 days. - High turnover rate: my training wave started with 15 people, and we were down to 3 before I left. The same thing happened in other training waves as well. They seem willing to lose money hiring and retraining people instead of giving raises or investing in employee retention. - Some L2s are unprofessional, aggressive, and defensive. Conclusion: Please avoid this company at all costs.

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