Helpdesk Technician - Anonymous employee Computer Generated Solutions Employee Review

While working there "PAY FREEZE FOR 3 YEARS". Not a single person got a raise. Then the company meeting with Phil Friedman we had to sit there and listen to a man who was more than willing to pay very low to the employees with very bad compensation package and insurance that cost high(that majority of employee couldn't afford at less than 11$ an hour rate). Also, had the face to compare his company with other companies as to how the pay was. Instead of actually paying a decent amount for families to be able to live with. Everyone in the room was 11$ hour or less besides the CEO and his 2 security guards. Extreme High Call Volume. Expect to be cross trained in plenty accounts. Expect your schedule to change every 3 months or less. Shift bids occur and Seniority takes the good ones. Call Quality every week, if you perform at 85% or lower expect your shoulder to be tapped while on the call and told to go on meeting after the call to go to a private room to talk about "YOUR BAD PERFORMANCE". Master Tech program only existed for those who already had it prior. Not for new employees. Expect to be told that your calls should last 15 minute or less. Anything longer than 15 minute you either get sent a message on the chat or they are behind you asking you whats going on.