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Computer Generated Solutions

Is this your company?

Sketchy and conflicting communication wrapped in a fear based culture - Sales Computer Generated Solutions Employee Review

1.0
Jun 10, 2013
Recommend
CEO approval
Business Outlook

Pros

There sure aren't many pros to working here. ...Nice neighborhood and public building areas ...Good bunch of workers at CGS who try hard, deserve better, and should set their sights somewhere else.

Cons

...Employees taken for granted and treated like a step above wayward children. No appreciation, no niceties, no fun. No concept of worker satisfaction = greater production = more profit. ...Uncaring atmosphere. Hospitalized or grieving employees don't get as much as a card. ...Employees generally morbidly unhappy. ...Poor insurance coverage which is expensive for employees. ...No casual days, no comp time, no working from home, no summer hours, no employee trust. ...It's always and forever about the bottom line. ...Over promise, under deliver to customers - half my job is apologizing for missing a deadline. ...Antiquated computers and systems. I guess I always expected a tech company to have technology. ...Company will not pay for skills training or continued learning. Something else one would think a tech company would support thoroughly. ...Company generally misses the point like Glassdoor and other reviews having to be earned rather than solicited.

Explore other reviews about Computer Generated Solutions

5.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, and group of people

Cons

Repetitive work was very draining

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros working for this company

Cons

- Mandatory unpaid holidays (unless you have PTO available to cover them). - Pay is $16/hr, and increases only seem to happen when the state raises minimum wage. - Internal IT couldn’t fix broken taskbars for 8 months. - They reward employees with occasional pizza days and “National Apple Day” events instead of actual raises. - You have to wait for approval to take breaks/lunch, and there are days when you end up skipping breaks because of call volume. - No real growth opportunities: you’re basically stuck in an L1 role unless you leave the company. - Training lasts 5 weeks where you go through Dell powerpoints for about 2 weeks before “real training”. When we started taking calls, we didn’t know how to do about 80% of the work. - Health benefits only kick in after 90 days. - High turnover rate: my training wave started with 15 people, and we were down to 3 before I left. The same thing happened in other training waves as well. They seem willing to lose money hiring and retraining people instead of giving raises or investing in employee retention. - Some L2s are unprofessional, aggressive, and defensive. Conclusion: Please avoid this company at all costs.

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