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Computer Generated Solutions

Is this your company?

CGS top management talks the talk, but unfortunately, has two broken legs. - Anonymous employee Computer Generated Solutions Employee Review

1.0
Feb 20, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. If you don't already have a job, at least it's that. 2. If you're looking for a job where you put in 110% and go home, this is the place for you.

Cons

1. The one and only real priority is getting that dollar in the door as soon as possible. 2. Going that extra mile or 2 for the client or CGS will likely get you a thank you from your immediate supervisor. However, it has never translated into any tangible benefit back to the employees and their familyies. 3. In his 'Presidents Message', Phil speaks of ... renewed commitment - to our customers, to our employees, and to the entrepreneurial spirit that has been our trademark. Phil - This is pure marketing fluff. It sounds good and it likely makes you 'feel good' when you read it. The facts are, base on my observation and the observations I've heard from many others within the company are:: The entrepreneurial spirit stops with you. It has not trickled down to my immediate supervisors and co-workers. Commitment to our employess - Sorry, I don't feel it.

Explore other reviews about Computer Generated Solutions

5.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, and group of people

Cons

Repetitive work was very draining

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros working for this company

Cons

- Mandatory unpaid holidays (unless you have PTO available to cover them). - Pay is $16/hr, and increases only seem to happen when the state raises minimum wage. - Internal IT couldn’t fix broken taskbars for 8 months. - They reward employees with occasional pizza days and “National Apple Day” events instead of actual raises. - You have to wait for approval to take breaks/lunch, and there are days when you end up skipping breaks because of call volume. - No real growth opportunities: you’re basically stuck in an L1 role unless you leave the company. - Training lasts 5 weeks where you go through Dell powerpoints for about 2 weeks before “real training”. When we started taking calls, we didn’t know how to do about 80% of the work. - Health benefits only kick in after 90 days. - High turnover rate: my training wave started with 15 people, and we were down to 3 before I left. The same thing happened in other training waves as well. They seem willing to lose money hiring and retraining people instead of giving raises or investing in employee retention. - Some L2s are unprofessional, aggressive, and defensive. Conclusion: Please avoid this company at all costs.

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