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Computer Generated Solutions

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Great job for entry level / you are a student - Agent Servicii Client Computer Generated Solutions Employee Review

4.0
May 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Good place to start a career and get an idea of what a big company is. Great environment, young, fun people. The activity is very procedural - well organized and it's little responsibility on your shoulders. They promote from within, they don't bring outside people. Full-time / part-time options. The schedule is as flexible as the team is. I changed shifts lots of times, they don't care who is at work as long as the staffing needs are met. Decent advancement opportunities. You get paid on time and the right amount. Big bonuses on the demanding projects. Those that have 2or3 bonuses are usually the stress-free projects. Various prize contests from time-to-time Soliciting work, but it trains you for bigger challenges (I found my new co-workers had a totally different idea of what a "hard task" or "high workload" are, made me laugh)

Cons

Working in shifts. You get your vacation / time off when the staffing allows, or if you ask for it 6 months in advance. Tough luck taking a summer vacation on a short notice. Average salary.

Explore other reviews about Computer Generated Solutions

5.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, and group of people

Cons

Repetitive work was very draining

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros working for this company

Cons

- Mandatory unpaid holidays (unless you have PTO available to cover them). - Pay is $16/hr, and increases only seem to happen when the state raises minimum wage. - Internal IT couldn’t fix broken taskbars for 8 months. - They reward employees with occasional pizza days and “National Apple Day” events instead of actual raises. - You have to wait for approval to take breaks/lunch, and there are days when you end up skipping breaks because of call volume. - No real growth opportunities: you’re basically stuck in an L1 role unless you leave the company. - Training lasts 5 weeks where you go through Dell powerpoints for about 2 weeks before “real training”. When we started taking calls, we didn’t know how to do about 80% of the work. - Health benefits only kick in after 90 days. - High turnover rate: my training wave started with 15 people, and we were down to 3 before I left. The same thing happened in other training waves as well. They seem willing to lose money hiring and retraining people instead of giving raises or investing in employee retention. - Some L2s are unprofessional, aggressive, and defensive. Conclusion: Please avoid this company at all costs.

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