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Computer Generated Solutions

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Wage freeze since 2008. No raises ever. Scheduled hours change every three months - Order Support Computer Generated Solutions Employee Review

1.0
Mar 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Contests and other events. Not really much else going for them at all.

Cons

The company adopted a policy around 2008 which forbids raises. The company changed the entire office's work schedules with no notice. They made it clear that employees schedules would change every 3 months, sometimes reducing workweeks to 20 hours total, despite hiring us all for 40 hour work weeks. When I gave two weeks' notice because the new schedule was incompatible with my transportation , the manager encouraged me to hold back the written notice as he said he could fix the schedule to accommodate me. Then he passed the buck to his superiors who repeated his advice to not turn in the 2 weeks notice. Finally after two weeks passed, I had to quit as they had done nothing to help. I quit on Mothers Day and as I left, a first time mother was crying because she had been promised Mother's Day off and they had forced her to work anyway. Benefits with with the company are negligible and even the HR department confessed they would not use our overpriced healthcare plan. Also, this company places a life insurance policy for each employee without notifying them. The company is the default beneficiary. So they make money if you die while employed by them.

Explore other reviews about Computer Generated Solutions

5.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, and group of people

Cons

Repetitive work was very draining

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros working for this company

Cons

- Mandatory unpaid holidays (unless you have PTO available to cover them). - Pay is $16/hr, and increases only seem to happen when the state raises minimum wage. - Internal IT couldn’t fix broken taskbars for 8 months. - They reward employees with occasional pizza days and “National Apple Day” events instead of actual raises. - You have to wait for approval to take breaks/lunch, and there are days when you end up skipping breaks because of call volume. - No real growth opportunities: you’re basically stuck in an L1 role unless you leave the company. - Training lasts 5 weeks where you go through Dell powerpoints for about 2 weeks before “real training”. When we started taking calls, we didn’t know how to do about 80% of the work. - Health benefits only kick in after 90 days. - High turnover rate: my training wave started with 15 people, and we were down to 3 before I left. The same thing happened in other training waves as well. They seem willing to lose money hiring and retraining people instead of giving raises or investing in employee retention. - Some L2s are unprofessional, aggressive, and defensive. Conclusion: Please avoid this company at all costs.

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