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Computer Generated Solutions

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The Worst Company - Call Center Agent Computer Generated Solutions Employee Review

1.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

There is no pros for this company honestly

Cons

Is the worst company ever that you can work at. I don’t suggest you try to work here . The training is a waste of time where you don’t learn anything , the TL is acting superior and putting for you things that they require from you and talking in a bad way like in somehow way you are in school. They don’t give you break time when you want , and they make big problems about it , the support is so trash , disrespectful, talking in a bad way with you always and not helpful at all for the new ones who indeed need it . This company is the worst that I ever worked and so unprofessional. Almost everyone from my group have left because of how they treat us, like garbage’s literally, so disgusting people. Im sorry for this company because the job is not so bad , but because of the employees they hire and they don’t teach them to be good people and professionals. Too much information in too little time , and they expect you to know everything from the beginning , leaving you alone on the calls. The salary is more little than they told me on the interview, this money is not worth at all for the work that they give you!

Explore other reviews about Computer Generated Solutions

5.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, and group of people

Cons

Repetitive work was very draining

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros working for this company

Cons

- Mandatory unpaid holidays (unless you have PTO available to cover them). - Pay is $16/hr, and increases only seem to happen when the state raises minimum wage. - Internal IT couldn’t fix broken taskbars for 8 months. - They reward employees with occasional pizza days and “National Apple Day” events instead of actual raises. - You have to wait for approval to take breaks/lunch, and there are days when you end up skipping breaks because of call volume. - No real growth opportunities: you’re basically stuck in an L1 role unless you leave the company. - Training lasts 5 weeks where you go through Dell powerpoints for about 2 weeks before “real training”. When we started taking calls, we didn’t know how to do about 80% of the work. - Health benefits only kick in after 90 days. - High turnover rate: my training wave started with 15 people, and we were down to 3 before I left. The same thing happened in other training waves as well. They seem willing to lose money hiring and retraining people instead of giving raises or investing in employee retention. - Some L2s are unprofessional, aggressive, and defensive. Conclusion: Please avoid this company at all costs.

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