5.0
Aug 28, 2025
Former employee, more than 5 years
Columbia, MD
Recommend
CEO approval
Business Outlook
Pros
People are great and always willing to help whenever needed. Benefits were good as well.
Cons
Salaries tended to be on the lower side
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Users say... "Just like any organization there are great people and not" "Good benefits and with WFH arrangement" "The people are vastly good to work with and the culture is great there." "Work from home and good PTO" "Great colleagues around the world"
Users say... "Low pay and you can get a raise unless you change position or get promoted." "Salary is low for this kind of position so there is a lot of turnover." "Little or no training for all departments except customer service department." "If you forget to ask for additional phone numbers than the ones on the account = no bonus." "Upper management is clueless and like the work harder not smarter approach."