3.0
Mar 31, 2026
Current employee, more than 1 year
Alexandria, Alexandria Governorate
Recommend
CEO approval
Business Outlook
Pros
Friendly environment, good facilities, the usual benefits. A good chance to get promoted quickly if join a new account. They don't bother with demoting bad managers and team leaders as it's too much hassle for them to demote anyone that's non-deserving while the agents under them suffer.
Cons
Buckets-system-KPIs is the worst: even if you achieve your numbers you'll be ranked against your team and most likely you'll not receive the full KPIs. Most promotions are task-based: you'll not receive a title as soon as you get promoted neither a salary increase for about six months and sometimes more and you can get demoted anytime unless you receive a title when the management sees it fits.