Misguided hiring practices overlook real talent and honesty, Interview gone wrong. - Customer Service Representative Concentrix Employee Review

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

no comments at the moment

Cons

Why do you hire recruiters that force the candidate to lie on the cv? why are the ops manager not seeing skills of the employee rather than just asking us why is there a gap or why did you leave, I mean if on a executive level some one left a company in their past then it is common sense that the person left due to stagnant salaries or burn out, why is this such an OMG situation in todays time? isnt this a business deal or a contract then why the over scrutiny leading us to lie on the cv which is supported by your recruiters or accepted by the ops manager?? isnt it better to have a honest employee than a fake one? no ones life is perfect and its high time we have progressive minds taking interviews and not traditional outdated mindsets of people who look down at freelancing or I stay on rent as reasons to decline a person when he or she may have talent which is completely overlooked, this is 2026 and this is not 2006, how about be honest on who you select in the company and maybe groom them, instead of judging even a two month gap? you seriously got to be outdated to not realise a candidate usually good candidate dont accept jobs randomly and the market is not great, again why is it news to the ops MANAGER? if you dont have these values then why dont you check wIth the recruiter on it? cause their understanding of the company is lie on the CV if gaps are present I was told be only positive NEVER say negative statements, which is not real and its not fare to expect anyones life to be PERFECT.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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