Educate yourself before applying - Senior Care Advisor Concentrix Employee Review

2.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Friendly family like staff, TL's offer great support, and team leaders are extremely open with policy changes. Helpful tools (when they work).

Cons

HR is a joke. No time for real family. After almost two years reached max pay. Shift accommodation minimum being that it's a bid system, and subject to change bye weekly. Extreme amounts of mandatory overtime thus further decreasing family time. With main focus being the bottom line not the employees.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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