Very Unprofessional - Tech Support Representative Concentrix Employee Review

1.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

decent pay as well as bonuses

Cons

I was very open with my background and was told i would be okay as my charges were minor... the HR lady says she called me to tell me I couldnt work there but she never did so I came in to work and it took them 2 days to figure out i wasnt supposed to be working.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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