Liars - Member Care Representative Concentrix Employee Review

1.0
Sep 13, 2019
Recommend
CEO approval
Business Outlook

Pros

I love the people I work with and now that I am doing what I wanted to do it is very satisfying.

Cons

Contract is over and they said they would start hiring internally first when they had already started hiring from outside. LIES! It has been a month and there is a handful of us who were never even considered considered. I have seen coworkers who do not deserve it and they are already in training. Also being trained for 2 different jobs within 1 week and expecting so much for so little is very stressful.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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