Only good for experience - Tech Support Concentrix Employee Review

2.0
Nov 12, 2019
Recommend
CEO approval
Business Outlook

Pros

- Nice, positive no bullying atmosphere. - Casual dress - Coaching is good

Cons

- They don't take any feedback seriously and always believe they know best even if you're trying to address widespread customer issues - Hot desking and insanely high turn over - Ridiculously long probation period of even 6+ months so they can legally fire anyone for no reason - Low pay - Not recognised for the effort you're putting into the company

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Concentrix Response
6y
Thank you for the time you spent at Concentrix and for taking the time to drop in and leave us a review. We are very interested in feedback and are continuously using it to develop training for our leadership teams as well. Best of luck in your career moving forward.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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