Awful on so many levels. - Inbound Call Center Representative Concentrix Employee Review

1.0
Sep 27, 2021
Recommend
CEO approval
Business Outlook

Pros

No redeeming features whatsoever. Handing in notice

Cons

Bad training. Lack of support Overbearing managers. Micro managed in the most draconian manner. Floor manager a braying overbearing power-crazed despot. Horrible atmosphere. Constant revolving door of staff. Unable to get any time off. Shift patterns unreasonable and hours that must contravene working time directive. Pay OFTEN SHORT.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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