Work from home opportunities - Customer Service Representative Concentrix Employee Review

4.0
May 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly management, extensive paid training, and work from home opportjnities. Company usually promotes from within

Cons

Strict attendance policy.. even if you have doctor’s excuse.

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Concentrix Response
3y
At Concentrix, we're always on the lookout for ways we can improve the work experience for all our staff members around the world. While it's unfortunate you're no longer here, we really do appreciate all you contributed to our success during your time as a staff member. Thank you!

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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