Nice - Customer Service Representative (CSR) II Concentrix Employee Review

3.0
Dec 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Good job good staff and management

Cons

Low growth opportunities low salary

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Concentrix Response
2y
We want everyone to feel like their pay reflects the hard work that they have done and the impact that they have made. We’re sorry to hear you weren't satisfied with compensation during your time here. We’re proud to offer game changers competitive pay and benefits and we’re always reimagining new ways to show how much we value our teams. So, we appreciate your feedback!

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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