Systematic Liquidation Under Private Equity - Bad CEO - Technical Support Engineer ConnectWise Employee Review

1.0
Oct 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Historically, this was a valuable place to build a career in systems and engineering, fostering a culture of technical depth and mentorship. The company maintained a strong, dedicated core workforce and provided genuine opportunities for learning.

Cons

The transition under the new CEO with Private Equity mandate has been a systematic liquidation of company value. The focus is exclusively on short-term financial extraction, resulting in severe organizational chaos. We have seen relentless, strategic dismantling: leadership turnover every six months, arbitrary shifts in goals, and escalating workloads placed on employees with zero corresponding pay raises or growth opportunities. This instability is coupled with aggressive cost-cutting measures, including significant layoffs and the transfer of core functions to offshore locations (specifically India) for inferior, cheaper backfills. This approach sacrifices internal expertise, product quality, and domestic customer support for negligible quarterly savings. This is not a company in transition; it is a company being prepared for final divestiture. Go work somewhere else. This environment is a career dead end with minimal remaining institutional knowledge.

Explore other reviews about ConnectWise

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, decent pay, great benefits.

Cons

Communication from management could be slow at times but nothing major.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

You get right into cyber sales and b2b. Good start and resume builder. But a stepping stone.

Cons

Huge non compete so most of the market is off limits. Although there is zero holding them back from hiring from the laid off group of their own competitors. Which points to how little they actually trainer you at any level. They are ran by sales managers not leaders. RSM side is hit or miss CRO burned half the sales floor, 50% turn over. Hired all the laid off kaseya reps and then quit Research the team you are looking to work on, reach out to reps and don’t get sold. Most new reps are getting paid significantly more than existing reps. They will low ball all internal reps into low earning positions and keep moving goal posts. One rep could be at 70/30 while the new person they train/ mentor is at 90/90.

5
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