1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook
Pros
Axcient is the only good tool we offer.
Cons
Horrendous reputation in the industry for having the worst billing and contracts process. Literally the only reason Kaseya is staying in business is because MSPs switch from CW is to avoid dealing with the horrible billing process. Leadership does not care to fix it at all. CRO recently quit after about a year... company is a sinking ship. All top performers have left. The VP of sales is horrible.