Dysfunctional Florida company thinks it's a Silicon Valley leader - Anonymous employee ConnectWise Employee Review

1.0
Jul 31, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-$8 lunch stipend (although I hear they have done away with this) -Unlimited PTO that was relatively easy to get approved (I think this is no more too) -Low accountability, office rules are largely unenforced -Occasional free dinner -Happy hours -Some cool colleagues

Cons

-Disrespectful pay -Technology looks and functions like it's from the year 1999 -Wants to be viewed as a tech leader yet is ran like a Kentucky Fried Chicken -Multiple colleagues have reported healthcare administrators laughing out loud when viewing details of benefits offered by Connectwise -Archaic work from home policy closer to Burger King's than any contemporary software company's (before COVID) -Will fire tenured and valuable employees to save money I would give Connectwise a 2-star rating, because there were some fun company events (restaurants, happy hour, outings) but it is well documented in this Glassdoor review section that Connectwise has a history of incentivizing the posting of fake positive reviews. Instead, I will be giving Connectwise a 1-star rating to help drive the average score closer to its true value. Connectwise was probably a pretty good place to work if you want to coast and if you prefer to be verbally told how much you are appreciated rather than it being demonstrated to you in any meaningful way. Chief Talent Officer Jen Locklear is the master of paying lip service while not producing any results for her own colleagues. It's also interesting to note that she has not addressed accusations of executives sleeping around with colleagues mentioned in other reviews. Management at Connectwise is very comfortable lying to commit wage theft by making repeated, material false statements during negotiations. Nearly everyone that has written a review for Connectwise here on Glassdoor has noted that the pay is trash already. However, I would like to add that not a single person on my team was even making the minimum for our positions for a while. This company does not even adhere to its own salary guidelines. How did some of us eventually start making at least the minimum? They gave us a raise that wasn’t. Our flat bonuses were eliminated and our salaries were increased by the same amount. The bonus was the same amount every quarter and it essentially only required us to show up to work to qualify. And even then, this only happened because Connectwise was acquired by Thoma Bravo. When Thoma Bravo acquired Connectwise, the outgoing CEO, Arnie Bellini made sure we were aware that he created 70 new millionaires while 10% (about 200 ex-colleagues) of the company was now jobless and were on their own to find a means to feed their families.

Explore other reviews about ConnectWise

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, decent pay, great benefits.

Cons

Communication from management could be slow at times but nothing major.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

You get right into cyber sales and b2b. Good start and resume builder. But a stepping stone.

Cons

Huge non compete so most of the market is off limits. Although there is zero holding them back from hiring from the laid off group of their own competitors. Which points to how little they actually trainer you at any level. They are ran by sales managers not leaders. RSM side is hit or miss CRO burned half the sales floor, 50% turn over. Hired all the laid off kaseya reps and then quit Research the team you are looking to work on, reach out to reps and don’t get sold. Most new reps are getting paid significantly more than existing reps. They will low ball all internal reps into low earning positions and keep moving goal posts. One rep could be at 70/30 while the new person they train/ mentor is at 90/90.

5
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