they have plenty of openings to hire you before AEP, - Customer Service Representative (CSR) Connexion Point Employee Review

3.0
Jun 15, 2022
Recommend
CEO approval
Business Outlook

Pros

They offer good hours and expect you to take your breaks and lunches to stay fresh. The benefit I chose was an HSA offered there thru UHC, and that plan has a deductible like all health plans. My doctor was in network so no issue on that. The dental and vision plan was also good. There are times during AEP you can get overtime, and select how many hours you want to work. They can train you to get your Texas life and health license, if you follow the steps and apply yourself, and you will pass.

Cons

They contract with several Medicare plans. Just don't be late and take no more than a 15 minute break. Show up on time and do not go over your break time or lunch time. That is all any employer asks for and it is not unreasonable to ask you to be at your desk at least 10+ minutes early, to get logged in and be ready to start your shift.

Explore other reviews about Connexion Point

5.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Comprehensive training and the support of dedicate supervisors who truly care about employee growth and development. Work culture here is collaborative and driven. Strong sense of community- teams actively support each other.

Cons

Back to back calls during AEP.

4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

A collaborate environment between HR and OPS.

Cons

A lot of work during busy seasons, feeling overwhelmed, but the team goes all hands-on deck.

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