Great culture but management is out of the loop. - Social Worker Cook Children's Health Care System Employee Review

The Directors and Managers have no idea what it is like to work with the patient population because they sit behind a desk all day. The facility looks amazing inside & outside; however the population served is more than 1/2 Medicaid. There is an unrealistic expectation that social workers can fix everything-by staff and families. Many families arrive with their hands out expecting to be fed, clothed and given gas money to get home. Instead staff need to empower the families to care for their sick child the best they can.